Terms of use
The rules that govern access to the Updo platform and its use.
Last updated: August 4, 2026
This document is a generic template, provided for guidance. It must be reviewed, completed and approved by a legal adviser before publication, in particular on retention periods, governing jurisdiction and any quantified commitment.
1. Purpose of the service
Updo is an online business management platform. These terms govern access to that platform and its use. They apply from the creation of an account and for the whole duration of the subscription.
2. Account and access
Access to the service requires a personal account. You are responsible for the accuracy of the information you provide, for the confidentiality of your credentials and for the actions carried out from your account. Any unauthorised access must be reported without delay. The rights of each member are set by the organisation that invited them.
3. Acceptable use
The service must be used in compliance with applicable law and the rights of third parties. The following are prohibited in particular: attempting to access another organisation's data, deliberately disrupting the service, circumventing security measures, and reselling or otherwise providing access without written authorisation.
4. Service availability
The service is available continuously, subject to the interruptions required for maintenance, updates and security. Planned interruptions are announced where possible. No quantified availability level is guaranteed by these terms; a service commitment, if subscribed to, is set out in a separate document.
5. Your data
You remain the owner of the data you place in the service. It is processed to provide you with the platform and according to your instructions. Each organisation is isolated from the others. An export of your data remains available from the service for the duration of the subscription. The processing of personal data is described in the privacy statement.
6. Pricing and billing
Access is billed according to the plan subscribed to, the number of licences and the applications activated. The applicable prices are those displayed at the time of subscription. Billing, renewal and price revision terms are set out at the time of the order.
7. Termination
You may end your subscription under the terms agreed at subscription. The service may be suspended in the event of a serious breach of these terms or of non-payment, with prior notice where circumstances allow. At the end of the contract, your data remains retrievable for the agreed period, then is deleted.
8. Limitation of liability
The service is provided as is. To the extent permitted by law, liability arising from its use is limited to direct damages and capped under the terms of the subscription. It is your responsibility to verify that your use of the platform complies with the regulations applicable to your business.
9. Changes to these terms
These terms may be amended to reflect changes to the service or to regulation. Substantial changes are communicated before they take effect. The date of the latest update is shown at the top of this page.
10. Contact
Any question about these terms may be sent through the contact channels shown on this site.
The processing of personal data is covered by a separate document: Privacy statement